I'm very happy with the work and service received. The price was higher then other quotes but I feel like I got my money's worth.
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8 weeks late completing job, site was left unsafe, poor communication through out the process. When I tried to reach the GM he wouldn't return my calls. Would it use again.
I want to say that this company DOES NOT return calls or honor their work.
Wilson and his crew are by far one of the best contractors I've come across from start to finish
The railing itself is quality and easy to install. My reason for writing this review is for two reasons.
First, when you pay a premium for a non-standard colour It is not unreasonable to expect that the manufacturer will produce the hardware (screws, bolts, cover plates) in the same colour. Isnt that what the significant uplift is charged for??? I know the website clearly says that. However with multiple dealers of the rail system it is very unlikely that this is communicated until the railing is ordered and paid for. I would not have ordered this railing had I known.
Secondly, the stair picket spacers are not manufactured for a standard step. We had to cut half an inch off of every spacer. What a waste of time.
Great looking railing and a very helpful staff at the Ajax showroom, explained the product and were happy to answer questions re installation. Some delays with delivery (apparently due to a busy building season). The railing is well designed and when installled is very elegant and it does not even look like an aluminum product. Snap caps are difficult to install on the lower railing, perhaps due to overly tight fit with the lower railing profile.
had a great experiance with this company and they do have the right installers
HTR Duradek was a pleasure to work with. From the initial quote through to completion, they were on top of every aspect of the project and collaborated with us to create an outdoor oasis. Our project was not a run of the mill job and included refinishing both our two tier garden level deck and 2nd story deck, supplying and installing an aluminum and glass railing system and privacy screen and designing and building a beautiful cedar pergola. They did a terrific job and we are thrilled with our virtually maintenance free gorgeous back yard. Thank you HTR Duradek!
Well, first of all, I appreciate the opportunity to write a review of the incredibly great service and products, Colonial Railings and Stuart Henderson's Team effort made my vision come true. I couldn't be more satisfied with the tremendous advice and all the way through an over the top project the other so called competition wouldn't even take on because I was asking too much on details.
My name is Doug Campbell of View Royal and I will be passing on as much in the way of referrals because I know they too will be over the top impressed with the Service that seems to be lacking big time, but not with Colonial.
my sincere appreciation goes out to Stuart and Colonial Decks and Railings for making my dream become our REALITY! and even more than I envisioned.
just another happy client : )
I was recommended to Omega Iron Works and Railings by a neighbour who also used them. They came out and gave me an estimate and showed me pictures of designs that I can choose from and or make variations to. The railings transformed my home and I get compliments all the time. Will be using them again in the summer for stainless steel railings around my pool.
They did an excellent job professional in all areas. I would use them again without a doubt. Top shelf all the way.
Masuk Metal Design, Offers gates railings and other metalwork services.
contact us today @ 778 898 0532
I brought a bunch of spindels which they recommended I provided length and style.The over sold me almost one third the amount required but told me bring any extras back.
Suprise when I when to return them they refused to take them back.Based on their level of dishonesty I would not recommend this company to anyone.
I am now stuck with a oversupply which they knew when I brought them. They will say and do anything to get your money and will not do the right thing when it comes time to sort the problem. They would only commit to a refund if I committed to buying more product. Shame on them and their crappy policies that only protect them and leave there customers out in the cold. I will never use this company again. period!!!!!!
I needed my entrance stairs re-done and they came in and gave me a quote. Garcia showed me some samples and the ones he didn't have he showed me in his binder. He told me it would take about 3 weeks to get the work done since they had to order the material, etc. but actually got it done in 2 weeks.
The product and service were great.
My wife and I were very pleased and happy.
L. Davis - Thornhill