8 weeks late completing job, site was left unsafe, poor communication through out the process. When I tried to reach the GM he wouldn't return my calls. Would it use again.
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This excellent citizen of the planet just dumped his foul ashtray full of butts onto the 407! The planet thanks you! Take note of his company and hire someone else.
I want to say that this company DOES NOT return calls or honor their work.
The railing itself is quality and easy to install. My reason for writing this review is for two reasons.
First, when you pay a premium for a non-standard colour It is not unreasonable to expect that the manufacturer will produce the hardware (screws, bolts, cover plates) in the same colour. Isnt that what the significant uplift is charged for??? I know the website clearly says that. However with multiple dealers of the rail system it is very unlikely that this is communicated until the railing is ordered and paid for. I would not have ordered this railing had I known.
Secondly, the stair picket spacers are not manufactured for a standard step. We had to cut half an inch off of every spacer. What a waste of time.
Great looking railing and a very helpful staff at the Ajax showroom, explained the product and were happy to answer questions re installation. Some delays with delivery (apparently due to a busy building season). The railing is well designed and when installled is very elegant and it does not even look like an aluminum product. Snap caps are difficult to install on the lower railing, perhaps due to overly tight fit with the lower railing profile.
Wilson and his crew performed an excellent job and exceeding my expectations. The crew arrived at the designated time, were prepared, ensured they understood requirements, performed the work quickly, and did great work. Thanks guys. I would recommend Wilson and his crew to anybody.
Quality of job is not worth the price paid. Loose spindles, creaky steps, rough finish (feels and looks like they barely sanded the hand railings).
Our job was over a month behind schedule. Cost was higher than originally discussed and planned.
They order too many spindles (25% too many!) and only credited me back the cost of the extra raw spindles but would not refund me any of the $1200 they charged me for labour, delivery and tax on the spindles.
had a great experiance with this company and they do have the right installers
HTR Duradek was a pleasure to work with. From the initial quote through to completion, they were on top of every aspect of the project and collaborated with us to create an outdoor oasis. Our project was not a run of the mill job and included refinishing both our two tier garden level deck and 2nd story deck, supplying and installing an aluminum and glass railing system and privacy screen and designing and building a beautiful cedar pergola. They did a terrific job and we are thrilled with our virtually maintenance free gorgeous back yard. Thank you HTR Duradek!
I was recommended to Omega Iron Works and Railings by a neighbour who also used them. They came out and gave me an estimate and showed me pictures of designs that I can choose from and or make variations to. The railings transformed my home and I get compliments all the time. Will be using them again in the summer for stainless steel railings around my pool.
They did an excellent job professional in all areas. I would use them again without a doubt. Top shelf all the way.
Masuk Metal Design, Offers gates railings and other metalwork services.
contact us today @ 778 898 0532
Got some railing done for my home. They were great and professional. They came in at my convenience to give me a quote and got the work done. They used quality wood and installed it nicely.
The product and service were great.
My wife and I were very pleased and happy.
L. Davis - Thornhill
They installed a gate in my back yard and in less than a year it was rusted through and broke. They said they would come and fix it. I must have called 15 times to get this done and they never came. I even explained that there was a safety issue as it was a gate at the top of the stairs and we had small children. They didn't care. Do not trust this business.